Welcome to Snowgum Receptionists

Professional remote receptionist, and practice management for the medical industry Australia wide

Demi Garlick is your solution to managing your medical practice daily tasks and clients to make sure your practice is running professionally, efficiently and with a reliable friendly service for all involved.

Save the cost of hiring a casual, or full time receptionist, and in turn receive a professional service that you can trust.

Customised solutions

We take the time to understand you and your business, to tailor a solution for your to run your business successfully immediately, and long term.

Reliable services & support

Known for working around just about any issues, our professional receptionists will always be glad to help you meet your business's and client's satisfaction, on a 24/7 basis!

Access to our software

Snowgum Receptionists aligns themselves to use the same software as your practice so you are kept up to date with your ongoing schedule as it happens.

Services are available Australia wide

Trust the front of your medical business

To dedicated, friendly, trained professionals

Have peace of mind that the day to day management of your company is under control for the satisfaction of you and your clients.

Key points of difference

Peace of mind, trust worthy and reliable virtual receptionist services.

We custom create solution unique to your needs

Every business is different and every target market has individual needs. Let Snowgum Receptionists take the stress out of your day to day.

A genuine care and understanding

A genuine care and understanding of your business and attached clients

Using the same management software as you!

'Casual' and 'Full Time' reception services available

Snowgum Receptionists are virtual medical receptionist & practice management specialists. Remote receptionist for the medical industry, Australia wide.

Core Services

View our list of base services to see how we can help you!

Reception Package

Medical Receptionist will be allocated to your Practice and will deliver the Services to your Practice and you Patients. It

Reception Add On Services

Management and maintenance of incoming electronic correspondence and attaching to your Patient Appointment System (e.g. results, investigations). Referrals are included

Theatre Bookings Package

Organise surgical procedures. Book theatre times with the hospital and patient. Liaise with you about theatre lists and equipment requirements.

In Patient Billing Package

The maintenance and operation of inpatient billing and receipting service including invoicing patients, health fund, DVA, TAC, WorkCover and Medicare.

What People Say?


Demi and the team have been an integral part of our team and ensured seamless transitions as we have changed and grown. Demi is professional at all times, kind, supportive and patient with clients. Demi is always a joy to work with and makes the administration side of running a business less stressful and troublesome.

Jo Money Eat Love Live

Demi and her team were a great help in starting my private practice, they are a well organised, warm and professional service. I can trust her to flag important issues when they arise which allows me freedom to focus on my clinical work. Patients frequently comment on Demi's assistance as she takes the time to discuss their individual needs.  

Demi and her team at Snowgum Receptionists have impressed me so much with their heartfelt and personable service for my speech pathology clinic. Obviously in selecting a reception service for a clinic that offers communication support it was essential to me to find a strong communicator and Demi has certainly surpassed my expectations.  Her processes are built around developing a deep understanding of your patients and services such that I feel her interactions with our team and clients are an extension of our own clinic’s values. Our clients consistently mention how helpful the team have been. Queries and bookings have been managed proficiently with an empathetic approach that has added value to our patients’ interactions. Demi has great ideas and solutions for finding smarter solutions to the reception process and is very experienced. I recommend Snowgum Receptionists to any clinician that is struggling to keep up with a busy caseload…

Demi is highly organised, extremely efficient, courteous and professional. My patients have given only positive comments on their interactions with Demi. I find working with her a pleasure.

Dr Wendy Jackson Consultant Child, Adolescent & family Psychiatrist North Coast Psychiatry Pty Ltd

I have been using the services of Demi Garlick for some time now and find her to be a very valued member of my team. She takes ownership of her tasks and I have received great feedback from my patients, who comment on her helpfulness and kindness! Demi has an excellent phone manner and is trustworthy and efficient. I would recommend Demi with confidence!

Effective and very organised receptionist. Service is customisable according to requirements.

Dr Chin Yong Gynaecologist & Pelvic Floor Reconstructive Surgeon Dr Chin Yong
Snowgum Receptionists are virtual medical receptionist & practice management specialists. Remote receptionist for the medical industry, Australia wide.
Snowgum Receptionists are virtual medical receptionist & practice management specialists. Remote receptionist for the medical industry, Australia wide.

Make Sure Your Practice Is In The Best Care Available

Call Snowgum Receptionists Today! 0413 031 225